Privacy Policy

GigResource ("we", "our", or "us") is committed to protecting the privacy of our users, including both event vendors and clients. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

A. Information You Provide Directly

• Name, email, phone number
• Profile information (bio, company name, services offered, pricing)
• Event details (event type, date, budget, location)
• Booking or messaging content
• Payment or billing information (if applicable)

B. Automatically Collected Information

• IP address
• Device/browser type
• Cookies and site usage behavior
• Time/date of site access

2. How We Use Your Information

• Platform Operation: To provide and maintain services, process bookings, and facilitate communications
• Matching Services: To connect event planners with appropriate service providers
• Customer Support: To respond to inquiries, resolve disputes, and provide assistance
• Improvements: To analyze usage patterns and improve platform features
• Communications: To send updates, promotional offers (with consent), and notifications
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell personal information to third parties. We may share your data in the following cases:

4. Data Security

• SSL encryption for data transmissions
• Secure data storage with regular backups
• Access controls and employee training
• Regular security audits
• PCI DSS compliance for payments

5. Your Privacy Rights

• Access: Request a copy of your personal data
• Update: Correct or update information via account settings
• Delete: Request account deletion and data removal
• Opt-out: Unsubscribe from marketing communications

6. International Transfers

Your data may be processed in other countries. We ensure safeguards such as standard contractual clauses, adequacy decisions, and compliance with Privacy Shield frameworks where applicable.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or laws. Significant changes will be communicated via email or a notice on our platform. Continued use constitutes acceptance of the updated policy.

8. Contact Us

• Email: privacy@gigresource.com
• Phone: +1 (900) 123-4567